FAQ

Questions creators actually ask.

Everything about the split, payouts, Fini AI, Fini Builder, and what Finigram's tools actually do — 32 answers, organized by topic.

General

What exactly is Finigram?+

Finigram is a digital product platform where creators use AI to build and sell things like eBooks, course outlines, prompt packs, and templates — with built-in tools designed to help you sell faster, even if you've never marketed anything before.

Who is Finigram for?+

Influencers, 9-to-5 workers building a side income, students who want to earn online, and stay-at-home parents — anyone with something to teach or a problem they can solve for someone else.

How is Finigram different from platforms like Selar or Gumroad?+

Finigram is built to make selling and marketing easier, not just to host your product. Fini AI acts as your dedicated marketing assistant — helping with product research, offer creation, and finding your ideal customer. Every product Fini Builder creates comes with a professionally written product description and a free lead magnet, and creators with zero marketing experience get step-by-step tasks to guide them through selling.

Is Finigram free to join?+

Yes — creating a Finigram account costs nothing.

Do I need an audience already to sell on Finigram?+

No. You just need to find people with a problem, build a digital product that solves it, and offer it to them.

Getting started

How do I create my first product on Finigram?+

New accounts get 2,000 free tokens — enough to build two products with Fini Builder. Describe what you want to create and the type of product, and Fini Builder creates it for you.

How long does it take to publish a product?+

Under two minutes.

Can I sell more than one type of product?+

Yes — as many products, in as many formats, as you want.

Do I need design or writing skills to use Fini Builder?+

No. Just the ability to explain your idea and know what problem it solves.

Can I import a product I already made elsewhere?+

Yes — upload it, get a shareable Finigram link, and start using Finigram's marketing tools on it.

Money & payouts

What percentage does Finigram take?+

A 75/25 split — you keep 75% of every sale.

How and when do I get paid?+

Automatically. Earnings are sent to your connected bank account within 24–48 hours on business days (weekends excluded).

What payment methods can my customers use?+

Bank transfer, card payments, and USSD — available options depend on the customer's country.

What currencies are supported?+

Payments and payouts are supported across African currencies, with buyers outside Africa also able to purchase from Finigram creators.

Is there a minimum withdrawal amount?+

No minimum — even $1 in earnings is paid out automatically.

Are there any hidden fees?+

No. Finigram takes 25% of each sale as its platform fee. Fini AI and Fini Builder run on tokens — new accounts get 2,000 free (1,000 per product), plus a free 30-day trial of Fini AI and Fini Sales Funnel, after which a monthly subscription applies.

What happens if a customer requests a refund?+

Finigram doesn't offer refunds, since sales are final once made. Customers can report a product they believe is misleading directly from its product page. If a product receives two verified complaints, it's automatically suspended pending review — and if the report is upheld, the product is permanently removed and the creator may face a permanent ban.

Products & content

What types of digital products can I sell?+

eBooks, templates, "course" outlines, prompt packs, business plans, newsletters, email sequences, social media packs, pitch decks, sales scripts, ad copy packs, SEO guides, content calendars, and event tickets.

Can I sell tickets for an event on Finigram?+

Yes — Fini Builder includes a dedicated E-Ticket product type. Describe your event, set one or more ticket types with their own prices (like Regular, VIP, or Table for 4), and choose a ticket design in your own colors. Finigram tracks sales automatically and shows "Sold Out" once your limit is reached, and each buyer gets a personalized ticket with a QR code after purchase.

Is there a file size limit?+

Only for uploads — products you bring in from elsewhere are limited to 5MB. Products built natively with Fini Builder aren't subject to this limit.

Can I update a product after it's published?+

Yes — full in-place editing is also in development.

Can I offer discounts or coupon codes?+

Not yet.

Can I sell the same product on other platforms too?+

No — products built with Fini Builder are exclusive to Finigram and can't be listed or sold anywhere else.

Do I retain full ownership and rights to what I create?+

Yes, with the exception that Fini Builder products can only be sold on Finigram, not elsewhere.

Event Tickets

Can I limit how many tickets are available for my event?+

Yes — when creating your event ticket, you can set a maximum number of tickets. Once that number is reached, Finigram automatically shows "Sold Out" and blocks further purchases.

What happens when my event tickets sell out?+

Once your ticket limit is reached, the product page automatically displays a "Sold Out" message and the purchase button is disabled, so tickets can never be oversold.

Can I sell different ticket types at different prices?+

Yes — you can add as many ticket types as you want, such as Regular, VIP, or Table for 4, each with its own price, and buyers choose which one to purchase.

Do buyers get a QR code with their ticket?+

Yes — every purchased ticket includes a real QR code linking back to the event's product page, along with a sequential ticket number if you've enabled that option.

Can I add a logo or photo to my event ticket?+

Yes — you can upload your event logo and, optionally, an event photo, both of which appear on the ticket design you choose.

Fini AI & Fini Sales Funnel

What can Fini AI help me write or build?+

Fini AI can research problems people are facing online, do market research, write offers for your products, research your ideal customer, write social media posts, write outreach and follow-up emails for your leads, and give you overall marketing strategy.

Does Fini AI replace me writing the product myself?+

That's Fini Builder's job, not Fini AI's — Fini Builder writes the product for you based on your description.

What is Fini Sales Funnel, and do I need a website?+

No website needed. Fini Sales Funnel auto-creates an opt-in page where interested buyers enter their name and email for a free lead magnet before getting access to your full product — helping you collect leads to follow up with later.

Can I customize my sales page?+

Not fully yet, but you can choose from several templates during setup.

Trust, security & support

Is my payment information secure?+

Yes — payments are processed through Flutterwave, a widely trusted payment provider across Africa.

What happens to my earnings if I leave Finigram?+

Withdraw all pending earnings before deleting your account — deletion removes your bank details, and any earnings not withdrawn first may be lost.

How do I contact support?+

Go to Settings, then Contact & Support, and choose email or WhatsApp. Our team offers responsive support to help with any issues or complaints.

Is Finigram available worldwide?+

Yes — anyone can sign up, and buyers worldwide can purchase from Finigram creators. Creator payouts currently work best with African bank accounts, with more countries in progress.

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